ODOS / Strategic Plan / Initiatives

Strategic Plan

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Initiatives By Goals

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Goal 1,
Objective 1
Create/support opportunities to engage in scholarship, collaboration, discovery, and innovation

CCSS
Initiative 1 (Outcome Available)

CCSS will expand its collaborative programming with campus and community partners by 10% in FY 16


Metric

Document the number of new collaborations in the annual report


Outcome
Graphic showing the initiative exceeds expected outcomes.

C&M
Initiative 1 (Outcomes Available)

C&M will collaborate and innovate with Student Affairs units and other committees/units across campus in developing communication, design, and marketing efforts


Metric

Document the activities and accomplishments by FY 18 in annual report


Outcome
Graphic showing the initiative exceeds expected outcomesn.

IT
Initiative 1 (Implementing Initiative)

ODOS IT will standardize Lync office #s to support groups, and unit calendars/conference room calendars to AD groups across our units by FY16


Metric

Document the projects accomplished in the annual report


NSP
Initiative 1 (Implementing Initiative)

NSP will reward staff by supporting conference attendance and giving public acknowledgement for conducting research, seeking continuing education, or participating in some form of innovation advancing the field of First Year


Metric

Document the rationale and number of staff attending conferences in the annual report


OSCR
Initiative 1 (Implementing Initiative)

OSCR will develop a certification process to increase the number of employees trained to serve as advocates for complainants and respondents in sexual misconduct cases by FY 18


Metric

Document the number of employees trained or detail the certification process in FY 18 annual report


PD
Initiative 1 (Implementing Initiative)

ODOS will increase the number of Cross Training Internships to two by FY 18


Metric

Document the number of Cross Training Internships in FY 18


Learning Outcome 1

Participants will exercise/learn at least one new skill by the end of the internship


Metric

Participant will complete a satisfaction survey


Learning Outcome 2

Participants will understand how to accomplish a new duty/project in another unit


Metric

Supervising staff member will document through performance evaluations


SAC
Initiative 1 (Outcomes Available)

ODOS will host its first "Thank You Reception" for faculty and staff partners who have been positive collaborators in our work assisting students Fall 2015


Metric

Document the reception, number of participants, and units represented


Outcome
Graphic showing the initiative does not meet expected outcomes.

SAC
Initiative 2 (Implementing Initiative)

SAC will host three “BIT Outreach” presentations in an effort to foster collaboration between faculty and ODOS striving to manage distressed and distressing students in the campus community by FY 17


Metric

Document the number of presentations, number of participants, and units they represent


SLS
Initiative 1 (Outcomes Available)

SLS will expand the number of LLM/711 students to three by FY 18


Metric

Document the number of LLM/711 students in FY 18


Learning Outcome 1

LLM/711 students will learn how the American judicial system operates


Metric

Supervising attorney will document through performance evaluations


Outcome
Graphic showing the initiative exceeds expected outcomes.

Learning Outcome 2

LLM/711 students will learn how to consult with American clients


Metric

Supervising attorney will document through performance evaluations and document that student worked 50 hours


Outcome
Graphic showing the initiative exceeds expected outcomes.

SLS
Initiative 2 (Outcomes Available)

SLS will collaborate with the Career Center, the Office of Financial Aid, and Money Smart to provide educational programs regarding student loan repayment issues


Metric

Document the number of collaborative educational efforts germane to student loan repayment issues in the annual report


Outcome
Graphic showing the initiative meets expected outcomes.

SLS
Initiative 3 (Outcomes Available)

By FY18, each attorney will provide evidence that s/he has either published an article germane to Student Legal Service, the legal profession or has taught or co-presented continuing legal education materials that are accredited by the profession


Metric

Document that each SLS attorney has a professional development plan and has published or presented sufficient to maintain continuing educational credits


Outcome
Graphic showing the initiative exceeds expected outcomes.

TU
Initiative 1 (Implementing Initiative)

Tenant Union will build more collaborative and educational relationships with the community at large, landlords, and/or management companies


Metric

Document the number of TU collaborative relationships


VSSS
Initiative 1 (Implementing Initiative)

VSSS will create an orientation and peer mentoring program emphasizing campus collaboration and discovery for FY 16


Metric

Document results of the program in the annual report


Goal 1,
Objective 2
Creating a mechanism for rewarding and recognizing scholarship, collaboration, and innovation

PD
Initiative 2 (Implementing Initiative)

PD committee will develop a recognition and reward mechanism for scholarship, collaboration and innovation by FY 18


Metric

Document the mechanism in the annual report


Goal 1,
Objective 3
Create and enhance evidence-based practices through strategic assessment initiatives

AC
Initiative 1 (Implementing Initiative)

AC will assist all ODOS units to create student learning outcomes to document the efficacy of our services or programs for students by the end of FY 18


Metric

Document learning outcomes in the annual report


AC
Initiative 2 (Implementing Initiative)

AC will assist all ODOS units to enhance one specific student service or program per year through evidence-based assessment


Metric

Document the number of assessments submitted to the division of Student Affairs Assessment Inventory


FSA
Initiative 1 (Implementing Initiative)

FSA will create an assessment agenda, implement it, and analyze data that identifies FSA’s impact on the student experience, student learning and skill development


Metric

Document and report the number of assessment projects, number/percentage/diversity of students participating in these projects, and the number of ways the results of these projects are disseminated


IT
Initiative 1 (Implementing Initiative)

IT will conduct a staff survey to gauge interest on training in collaborative technologies like Box, Webtools, Google Docs, SharePoint, Wikis, then develop and present at least two workshops in these tools by FY17


Metric

Document and summarize evaluations from the two workshops in the annual report


TU
Initiative 2 (Implementing Initiative)

The TU will incorporate more online technology to better serve students and track utilization of services (specifically: use swipe technology, provide complaint records online, provide all brochures and annual reports on their website, translate website into two languages, create teaching videos and tools, and send landlords their official complaints via email)


Metric

Document number of swipes, progress of providing complaint records online and sent to landlords, translation of website, and creation of videos


Goal 2,
Objective 1
ODOS will promote student success by creating meaningful co-curricular, employment, and assistantship opportunities

C&M and IT
Initiative 2 (Planning Stage)

ODOS will hire at least one student and provide hands-on experience working with diverse students, staff, projects, and technical skills through the IT and/or the C&M units


Metric

Performance evaluation and work output


NSP
Initiative 2 (Implementing Initiative)

NSP will create a theory to practice curriculum for its Graduate Assistants that connects their classroom experience with learning outcomes from work responsibilities, new initiatives, and other duties as assigned


Metric

Performance evaluation, observation, and dialogue with professional staff about correlation between theory and practice


OSCR
Initiative 2 (Implementing Initiative)

OSCR will collaborate with academic colleagues to develop an academic integrity seminar by FY 18


Metric

Document the number of students expected to enroll, enrolled, or matriculated in the seminar in the FY 18 annual report


PD
Initiative 3 (Implementing Initiative)

Learning outcomes for current assistantships will be developed and assessed


Metric

Document that learning outcomes are developed in FY18 annual report


Learning Outcome 3

Students will know the primary services of all ODOS units


Metric

Students will identify units in a pre/post-test during their orientation


Metric

Students will be asked to recall units they collaborated with and their primary services during their performance evaluation


TU
Initiative 3 (Implementing Initiative)

TU will develop a curriculum that guides their educational workshops/presentations


Metric

Document curriculum in annual report


Learning Outcome 1

Students will develop critical thinking, attention to detail and transferrable life skills after they are taught tenant rights and responsibilities


Metric

Document with the student satisfaction survey


Learning Outcome 2

Students will develop roommate and landlord conflict resolution strategies in addition to negotiation tactics


Metric

Document with the student satisfaction survey


TU
Initiative 4 (Implementing Initiative)

TU will provide housing counseling, advocacy and education to students who seek assistance via walk-in, programming, phone and email


Metric

Document number of students seeking assistance in tracking information in the annual report


Learning Outcome 3

Students will be able to review leasing contracts and recognize problematic lease clauses


Metric

Document with the student satisfaction survey


Learning Outcome 4

Students will be able to articulate relevant City of Champaign and Urbana codes and ordinances


Metric

Document with the student satisfaction survey


Learning Outcome 5

Students will be knowledgeable about landlord and tenant rights and responsibilities


Metric

Document with the student satisfaction survey


Learning Outcome 6

Students will know where to seek resolution to housing issues when necessary


Metric

Document with the student satisfaction survey


Goal 2,
Objective 2
Develop student learning outcomes for programs or services and assess them

AC
Initiative 3 (Implementing Initiative)

AC will document all of the learning outcomes developed for each unit in ODOS by the end of FY 18. At least 50% of these learning outcomes will also be measured or metrics will be in place to measure them


Metric

Results of measured outcomes and/or planned metrics will be documented in the annual report


SAC
Initiative 3 (Outcomes Available)

Develop the current assessment of SAC learning outcomes with main focus on increasing the response rate


Metric

Summarize results of outcomes and document response rate in the FY 16 annual report


Outcome
Graphic showing the initiative meets expected outcomes.

SLS
Initiative 4 (Outcomes Available)

Student Legal Services will provide quality legal advice and counseling to students regarding their legal rights and responsibilities, with students having knowledge or direction for the practical and ethical legal decisions that need to be made


Metric

Students represented in a legal matter will receive a satisfaction survey to document learning outcomes


Outcome
Graphic showing the initiative exceeds expected outcomes.

SLS
Initiative 5 (Outcomes Available)

Student Legal Services will continue to provide sufficient qualified staff to resolve matters in court or through negotiation/settlement of student legal issues in a timely and ethical manner


Metric

Students represented in a legal matter will receive a satisfaction survey to document learning outcomes


Outcome
Graphic showing the initiative exceeds expected outcomes.

SLS
Initiative 6 (Implementing Initiative)

Student Legal Services will develop a systematic method for making attorney referrals or other referrals where the student issue is outside the parameters of the program or competency of the staff by FY 18


Metric

Referrals will be documented in the FY 18 annual report


TC
Initiative 1 (Outcomes Available)

TC will develop student employee learning outcomes by FY 18


Metric

Document the outcomes in employee performance evaluations


Learning Outcome 9

Student employees will learn active listening skills by interacting with test takers


Metric

Document through employee performance evaluations


Outcome
Graphic showing the initiative exceeds expected outcomes.

Learning Outcome 10

Student employees will learn to be observant by monitoring test takers


Metric

Document through employee performance evaluations


Outcome
Graphic showing the initiative exceeds expected outcomes.

Learning Outcome 11

Student employees will understand workplace expectations such as timeliness, politeness, office procedures, attention to detail and appropriate dress


Metric

Document through employee performance evaluations


Outcome
Graphic showing the initiative exceeds expected outcomes.

Goal 2,
Objective 3
Promote and create opportunities for students to learn about and engage in meaningful dialogue with individuals from other cultures

NSP
Initiative 3 (Implementing Initiative)

NSP will develop a cross-cultural training experience for NSP student leaders to improve their multi-cultural competency


Metric

Document learning outcomes based on a pre/post test


Goal 3,
Objective 1
Create an environment that encourages, supports and engages staff in professional development at the individual, departmental, regional, and national levels

IT
Initiative 3 (Implementing Initiative)

IT will set professional development goals for all DS consultants


Metric

Documentation of successful completion of certification(s) or MIS courses by FY 18


OSCR
Initiative 3 (Planning Stage)

OSCR will collaborate with ODOS to host a regional training on sexual misconduct response by FY 18


Metric

Document the number of attendees and report summary of evaluations in the FY 18 annual report


PD
Initiative 4 (Implementing Initiative)

Continue to enhance and make more robust professional development workshops


Metric

Document the number of professional development workshops every semester, develop an evaluation, and note the number of staff in attendance in the annual report


Learning Outcome 5

Staff will learn about one new issue, skill, or strategy


Metric

Self-reported change identified through workshop evaluations


PD
Initiative 5 (Implementing Initiative)

Support and reward staff participation in professional associations


Metric

Document the number of staff participating in professional associations leadership positions in professional associations, presentations given at professional associations and request their yearly dues be paid


TU
Initiative 5 (Implementing Initiative)

TU will engage in continual training and provide professional development opportunities for its staff


Metric

Document the number of staff retreats, bi-weekly staff meetings, trainings, and national conferences attended by TU staff


VSSS
Initiative 2 (Implementing Initiative)

VSSS will create a comprehensive staff training experience for its peer educators/lounge monitors


Metric

Document the efficacy of the training in the annual report


Goal 3,
Objective 2
Create an atmosphere of inquiry, love of learning, and continuous improvement through a process of ongoing assessment

VSSS
Initiative 3 (Implementing Initiative)

VSSS will create an electronic survey to assess its students' needs, its program's learning outcomes for students, and its students' overall satisfaction in FY 16


Metric

Document the results of the survey in the annual report


Goal 3,
Objective 3
Articulate the story of the impact that ODOS has on the Illinois community through cohesive, meaningful, and inspirational messages that can be shared through various media

CCSS
Initiative 2 (Implementing Initiative)

CCSS will develop program evaluations and review student learning outcomes. In addition, safety preventative education will continue to be a focus.


Metric

Document outcomes in the annual report


C&M
Initiative 3 (Implementing Initiative)

C&M will collect stories from all ODOS units for dissemination to stakeholders


Metric

Development of a story submission mechanism and document how those stories and to whom they were disseminated to by FY 18


SAC
Initiative 4 (Implementing Initiative)

SAC will initiate a “Coffee and Conversation” series for faculty focused on furthering their understanding of our work and the ways in which we can collaborate as we support students by FY 16


Metric

Document the number of series meetings, the number of participants, and their affiliations in FY 16 annual report


TU
Initiative 6 (Implementing Initiative)

TU will increase the unit visibility by hiring a Media and Communication Specialist and with timely educational campaigns address thematic needs


Metric

Document the staff hire and the number of Chalk Quad events, signage, handbills, targeted emails, and development of a TU app


Goal 3,
Objective 4
Impart to students a consistent message around the concept of ethical engagement

SLS
Initiative 7 (Outcomes Available)

Student Legal Services will provide students with quality preventative and ethical legal educational programming


Metric

Utilize the Student Legal Service Presentation/Event Evaluation form


Outcome
Graphic showing the initiative exceeds expected outcomes.

Goal 4,
Objective 1
Explore additional revenues, especially in robust advancement and fundraising efforts to meet ODOS goals

FSA
Initiative 2 (Implementing Initiative)

FSA will collaborate with Student Affairs Advancement to market the Jorgenson Fund and cultivate prospective donors such as young alumni, national fraternity/sororities, and local chapters


Metric

Document the number and dollar amount of gifts to the Jorgenson Fund or other council related endowment funds by individuals, organizations, or councils, number of alumni events hosted, and communication pieces sent out to prospective donors in the annual report


NSP
Initiative 4 (Implementing Initiative)

Develop a business sponsorship program to assist with NSP program development by generating additional funds or in-kind contributions


Metric

Document the number of sponsorships, programs developed, and funds generated in the annual report


TC
Initiative 1 (Implementing Initiative)

TC will seek out additional revenue streams by partnering with other testing companies, increasing the number of individual exams, and promoting the proctor pool


Metric

Document revenue generated and number of additional tests in the annual report


Goal 4,
Objective 2
Enhance sustainability efforts of our units and engage in the responsible and strategic management of resources

IT
Initiative 4 (Implementing Initiative)

IT will develop an inventory management system by FY16


Metric

Document the inventory system in the FY 16 annual report


IT
Initiative 5 (Implementing Initiative)

IT will publish a review of computing costs (hardware, support, backups, lync, etc.) by unit yearly starting in FY17


Metric

Document the computing costs by unit in the FY 17 annual report


NSP
Initiative 5 (Implementing Initiative)

NSP will decrease its FY15 paper usage by computerizing training, communications, schedule tracking, and promoting use of the Guidebook decreasing the need for Welcome Week/Fall Orientation printed materials


Metric

Document reduction of paper usage in the annual report


OSCR
Initiative 4 (Implementing Initiative)

OSCR will lower its printer paper costs by 10% by FY 18


Metric

Document printer paper costs in annual reports FY 16-18


SLS
Initiative 8 (Outcomes Available)

Student Legal Services will increase the number of their preventive educational brochures online and translate 3 additional brochures


Metric

Document that printed educational materials decreased from 47 to 4 and the number of brochures/PPT presentation translated increased to 5 by FY17 in the FY17 annual report


Outcome
Graphic showing the initiative exceeds expected outcomes.

Goal 4,
Objective 3
Increase transparency and accountability of resources

IT
Initiative 6 (Implementing Initiative)

IT will develop a documentation site with a public portion containing service descriptions and a private portion containing documentation by FY 17


Metric

Document that the site is up and the number of website hits in the FY 17 annual report


SAC
Initiative 5 (Outcomes Available)

Re-examine and begin to re-define the Emergency Dean Fund with the intention of making the fund more widely accessible and beneficial to students (without affecting their financial aid package) by Fall 2015


Metric

Document the disbursement of funds in FY16 and compare it to FY15 in the FY 16 annual report


Outcome
Graphic showing the initiative does not meet expected outcomes.

Legend

Abbreviations Key

  • AC Assessment Council
  • CCSS Campus & Community Student Services
  • C&M Communications & Marketing
  • FSA Fraternity & Sorority Affairs
  • IT Information Technology
  • NSP New Student Programs
  • ODOS Office of the Dean of Students
  • OSCR Office for Student Conflict Resolution
  • PD Professional Development
  • SAC Student Assistance Center
  • SLS Student Legal Services
  • TU Tenant Union
  • TC Testing Center
  • VSSS Veteran Student Support Services

Initiative Status Color Key

  • Yellow Planning Stage
  • Green Implementing Initiative
  • Brown Measuring/Evaluating Initiative
  • Orange Outcomes Available
    • Turquoise Exceeds Expected Outcomes
    • Violet Meets Expected Outcomes
    • Red Does Not Meet Expected Outcomes